When Every Message Matters:

Communicating Through Change, Conflict, and Uncertainty

Join us for a live training session where you will learn how to communicate effectively through challenges and change. 

Learning Objectives: 

  • Understand how to use active listening to build trust and improve understanding.
  • Identify barriers that create confusion or misalignment.
  • Learn how to structure messages and select the right channel to drive clarity and action
  • And more… 

Meet Your Trainers

Sarah Caverhill

Author | Coach | Sales Strategist | Facilitator

As a coach, performance consultant, author, and strategic leader, Sarah Caverhill exemplifies her values of integrity, authenticity, excellence, and learning. With over 25 years of experience in sales, leadership, consulting, and coaching, and with specific expertise in business development and change, she creates and delivers experiences that ignite action and inspire behavior change.

Nancy Cramer

Coach | Sales Strategist | Trainer | Facilitator

Nancy Cramer draws on 30 years of coaching leaders on communication, 20 years of facilitating and training, and 30 years of sales experience with organizations like IBM and ADP. She brings that depth to every session, equipping people with the skills to listen actively, navigate conflict, and lead conversations that get results.

Feedback from HR leaders for recent INTOO webinars

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Join us for a discussion on how HR leaders can guide their organizations by identifying warning signs and rethinking how they support top talent beyond surface-level feedback.

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"Great content, especially in just a short period of time. Enjoyed it."

"Excellent actionable information — full of ideas I can use right away."

"The engagement between the facilitators felt very natural and kept me focused."

See below for details.

This program is approved for 1 SHRM PDC and 1 HR (General) credit hour toward recertification through HR Certification Institute® (HRCI®).

HR Certification Institute’s® (www.HRCI.org) official seal confirms that INTOO meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®. This program has been approved for 1 HR (General) recertification credit hour toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute. 

September 30th
11am PT | 2pm ET

Live Webinar: Communication Skills

When Every Message Matters: 

Communicating Through Change, Conflict, and Uncertainty

Live Webinar: Communication Skills

September 30th at 11am PT | 2pm ET

When Every Message Matters: 

Communicating Through Change, Conflict, and Uncertainty

Spetember 30th at 11am PT | 2pm ET